Frequently asked questions

Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

Will I receive a confirmation of my order?

What payment options are available?

I have not received an order confirmation, now what?

What size should I order?

What can I do if I encounter problems during the payment process?

Is shopping safe at Melbourne's Finest?

How much are the shipping costs?

What is the delivery time?

Can I track my order?

Within what period can I return?

Can I cancel an order?

Still have questions? Our customer service team is at your service every day!